How cancellations, refunds, deferrals and programme changes work — so you know where you stand before and after you enrol.
We want you to enrol with confidence. This policy explains when a refund is available, how much, and how to request one. It works alongside our Terms & Conditions.
Refund eligibility depends on when you request a cancellation relative to your payment date and your cohort's start date. Because Varsity programmes are often delivered with a partner institute, the partner's notification may set the binding refund terms for that programme; where it does, those terms prevail.
Where offered, you may cancel within a short cooling-off window after payment — and before the cohort begins — for a refund as set out in the schedule below. The cooling-off window does not apply once a programme has started or where the partner notification states otherwise.
Subject to the notes above, the following indicative schedule applies to the programme fee paid (excluding non-refundable amounts in Section 6):
| When you cancel | Indicative refund of programme fee |
|---|---|
| Within the cooling-off window, before the cohort starts | [100%] less non-refundable amounts |
| After cooling-off but before the cohort starts | [partial — e.g. 50%] |
| Within the first [X days] after the cohort starts | [partial — e.g. 25%] |
| After the first [X days] of the cohort | [no refund] |
Email refunds@varsity.example from your registered email with your name, programme, cohort and reason. The request date is the date we receive your written request. We may ask you to confirm a few details to process it.
Approved refunds are processed to the original payment method within [X working days] of approval, unless law or the partner requires otherwise. Timelines at your bank or financing provider are outside our control. Where a programme was financed via EMI, the refundable amount is settled per the lender's terms.
Certain amounts may be non-refundable, including any stated registration or application fee, payment-gateway charges, and taxes already remitted, except where required to be refunded by law. These are identified at the point of payment.
If we or the partner institute cancel a cohort before it begins, you may choose a full refund of the programme fee paid or a transfer to a future cohort. If a cohort is materially rescheduled, we will offer reasonable options, which may include a transfer or refund as appropriate.
Subject to availability and the partner notification, you may request to defer to a later cohort. Deferral requests are considered case by case and may be subject to conditions. A transfer is not a refund and does not reset the refund schedule.
For programmes offered by a partner institute (for example, CEP, IIT Delhi), the institute's own fee, refund and deferral terms apply and prevail over this policy for matters within the institute's remit. We will point you to the relevant notification at enrolment.
Questions about a cancellation or refund? Email refunds@varsity.example or reach us via our contact page.
